Vivaser Go Privacy Policy

Effective October 7, 2026.

Vivaser Of Lakewood LLC operates the Vivaser Go delivery workspace at deliver.vivaser.com. This service is for drivers enrolled by Vivaser and the office staff who manage their deliveries. Contact ads@vivaser.com about privacy, account access, corrections, or deletion requests.

Information used by the service

The service processes your driver name, phone number, email when provided, driver identifiers, sign-in credentials and session information. It also processes assigned schedules, delivery addresses, quantities, notes, stop outcomes, timestamps, delivery photos, route progress and earnings records. Network and hosting providers may process IP addresses, device/browser information and operational diagnostics to deliver and secure the service.

Location and delivery photos

With your permission, the driver app uses precise location to show where you are, record progress on an assigned active route, and compare a delivery confirmation with the stop address. Recorded locations and delivery evidence are available to authorized office staff for operational review. Location collection can continue during an active route while a navigation app is open when the installed app has the required permissions. Tracking is designed to stop when the route closes, the session expires, you sign out, or the route reaches the 7pm America/New_York cutoff. You can revoke location permission in device settings. Maps and location-dependent features will then be limited. Device restrictions, stale GPS readings and network interruptions can cause gaps or inaccurate readings; the recorded track is not guaranteed to be exact.

Photos that you take or select are uploaded as delivery evidence. Avoid including people, identity documents or unrelated private information in a delivery photo. Existing proof-photo storage uses hosted file links; a person who obtains such a link may be able to access the file. Do not distribute proof-photo links outside the delivery workflow.

Purposes and access

Vivaser uses this information to authenticate drivers, assign and complete delivery work, show route progress, review delivery issues and calculate displayed earnings. GPS review flags do not automatically reduce delivered-stop pay. Earnings shown in the app are operational records and do not confirm that a payment has been sent.

Base44 supplies application hosting, database, authentication and file services. Map, routing and street-view services may receive network requests and map areas or coordinates needed for the selected feature. When you open an external navigation or street-view app, the destination and other information included in that handoff are processed by that provider under its own privacy policy. These providers are not operated by Vivaser.

Storage, retention and requests

The current service does not automatically expire historical route, location or delivery-photo records. Vivaser retains operational records for delivery review and business administration until they are removed. Contact ads@vivaser.com to request a copy, correction, account deletion or removal of associated information. Include the name and phone number or email associated with your driver account, but never send your PIN. Vivaser may verify your identity before acting on a request. Records needed for unresolved delivery disputes, payroll/accounting obligations or applicable legal requirements may need to be retained; the response to your request should identify those exceptions. Signing out, uninstalling the app or disabling an account does not by itself delete server records.

Account deletion requests must be reviewed and completed by Vivaser; the current app does not provide automatic permanent deletion.

Permissions and children

Location, camera/photo access and notifications are controlled through device settings and the relevant in-app prompts. The service is intended for Vivaser's delivery workforce, not for children or public self-registration.

Changes and contact

Vivaser will update the published policy when the service's data practices change. Privacy contact: ads@vivaser.com. Operator: Vivaser Of Lakewood LLC, Lakewood, New Jersey, United States.